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Recent Articles

  • 2024R2 Release notes
    Here are the Aico Product Release Notes for 2024R2. 
    See article
  • How to set up a forced completion task
    This task is designed to force any uncompleted tasks into a completed status and archive them.  You will need to go into Automation manager and create a new task template. Read this article if you don't know how to do this.  1. Start by creating a new task using the Complete Aico document ...
    See article
  • Scheduled Maintenance for 2025
    Test Environment Maintenance:   Test environment maintenance occurs on the second Tuesday of the month from 17:00 - 22:00 EET. During maintenance, short breaks to service will occur.   January Tuesday 14th February Tuesday 11th March Tuesday 11th April Tuesday 8th May Tuesday...
    See article
  • Edit user account data
    To edit user account data, follow the steps below: 1. Select a user from the list view on the left of the Users tab. The user account opens for editing. 2. If the list is long, you can enter a search phrase in the Search field. 3. Edit the user data. For example, you can change the full nam...
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  • Creating the message definitions
    The final step of creating a mail notification is to link the dashboard list to the message template and determine when it should trigger the notification and to whom. Create a new message definition 1. Select the Mail Configuration tab in System Manager 2. Click on the Message Definitions...
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  • Scheduled Maintenance for 2024
    Test Environment Maintenance:   Test environment maintenance occurs on the second Tuesday of the month from 17:00 - 22:00 EET. During maintenance, short breaks to service will occur.   January Tuesday 9th February Tuesday 13th March Tuesday 12th April Tuesday 9th May Tuesday 14th...
    See article